Besides the tutorial from @TeroBox I was thinking, we could create some descriptions/explanations for the specific pages. And add to it when we get more questions.
Reset 2FA: https://chivesforum.org/d/150-how-to-reset-google-two-factor-authentication-of-my-swap-account
If your order is still on pending after 1 hour, make sure to create a ticket just like shown here:
How to: https://chivesforum.org/d/114-how-to-stake-chives-coin-xcc-to-get-extra-rewards
No rewards: If that is the case, cancel the staking, wait 10 min and activate staking again
Wrong deposit: https://chivesforum.org/d/115-how-to-get-back-staking-coins-after-wrongly-deposited
Important to know
If the order status shows “insufficient Balance” but you know you have enough funds in your wallet. That means that there is some transaction still going on and your funds are temporary frozen/gone. Just refresh the page after 2 minutes (sometimes longer). You should be able to buy or sell again. This applies also to your balance, if it shows 0 but you still should have some funds, jest wait it out. All the transactions are made directly on the blockchain, that’s why there is the small delay.
Sometimes the Tron network is busy and wants more then 10 TRX in TX fees. We are refusing that, the allowed max TX fee is 10 TRX what is almost 1 USDT. So if your transfer failed just try again in 1 hour.
That's why the minimum sell/buy order is 100 USDT, so that the maximum fee is 1% = 1 USDT. For example if you would only buy for 10 USDT you would still need to pay 1 USDT in fees what would be 10% of your order.
Choose from existing orders created by other people. By changing the trading pair you will be able to view the orders you are interested in.
- Quantity – how many you buying
- Price – the value of one coin in XCC
- Total amount – how much you will pay for the whole order
- Fee – the XCC amount you pay to the exchange
- Fork address – if it is empty you, are selling XCC
- Chives address – if it is empty you, are buying XCC
Post an Order
Create your own order by choosing from the existing trading pairs or cancel existing orders you don’t want anymore.
- Quantity – amount you want to sell
- Price – the value of one coin in XCC and USDT
Aka order history. An overview of all your sell and buy orders, past and current.
Create a new wallet or import your mnemonic seed. You can also check your guaranteed account balance. By clicking on the current name under “Wallet Alias” you can rename your wallet and if you have multiple wallets, you can choose which one is the default one. Or delete wallet but only if you have more than on.
After you create a new wallet, make sure to backup your mnemonic seed. You can access your coins anytime from the Chives (or other fork) wallet by importing the seed and synchronizing the wallet.
Check your wallet balance and transaction details. In the swap records you will see the status and type of accounts the funds are moved between.
Transfer funds to any address of given coin type.
- Memo - you can define a name for the address and it will be saved under "My Contacts" on the right side
- My Contacts - by clicking on one of the addresses it will be filled automatically in the form
Get your address for a specific coin.
View the complete list of all your transactions.