Transaction on CHIA is FAIL

SkyNet

Hi! I make order SELL_XCC_GET_XCH. Id - 20211031_214852_44. But order was finished partially. My XCC were out, but I don't receive XCH.
Now order status is PENDING. And in My Wallet status transaction on CHIA is FAIL and on CHIVES is DONE. What are my next steps?
Thank's for quickly reply.

onegoku

SkyNet https://chivesforum.org/d/60-how-to-report-the-orders-in-problem-i-didnt-receive-xch-for-a-long-time